Effective Date: August 17, 2019

This Privacy Policy explains how Velkie.net (“we,” “us,” or “our”) collects, uses, and protects the personal information of visitors and users (“you” or “your”). By using Velkie.net, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our service to you. The types of information we may collect include:

  • Information You Provide: When you use our contact forms, submit a query, or register as an agent, you may provide us with personal information such as your name, email address, phone number, and any other details you choose to share.
  • Agent Profile Information: If you are a registered agent, we collect the professional information you provide to create your public profile, including your specialty, languages, and contact preferences.
  • Automatically Collected Information: When you visit our website, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, pages you view, and the time and date of your visit. This data is used for website analytics and to improve the user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To operate and maintain our website.
  • To create and manage your agent profile if you are a registered agent.
  • To respond to your inquiries and provide customer support.
  • To analyze and understand how our website is used to improve its functionality and content.
  • To communicate with you about updates or services that may be of interest to you.
  • To enforce our Terms and Conditions and protect the rights of Velkie.net and our users.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers to the extent necessary to operate our website, such as with our web hosting provider or analytics services. We may also disclose your information if required by law or to protect our legal rights.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. If you are an agent and wish to update or remove your profile, please contact us at the address provided below.

6. Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]